As I began my garage spring cleaning, I decided to go through the old Christmas decorations, and I was surprised how much I decided to throw away. Old strings of lights are tough to untangle, almost impossible to fix when…
Year: 2013
Why Google Needs Old Men-the Sixty Year Old Filter
I’ve spent the entire week swimming upstream against Google, trying to master just a couple of their newest products. They are rolling stuff out faster than I can think and I’m not making much progress getting my hands around their…
Can Techshop Create A New Generation of Makers
I don’t watch much Youtube video, and certainly didn’t think that I would make it through more than the first couple of minutes of a video about a company called Techshop. 15 minutes in, I was totally engrossed, and when…
Waze Gets Crowd Sourcing Right
After having my Google Maps GPS indicate that my drive home every afternoon included a half mile jaunt through a cornfield (it failed to update to include a realignment of our road), I decided that it might be time to…
We’re All “Pros” In The Tape Industry
I got a call first thing this morning from a prospective customer who was looking for a new tape supplier. That’s a great way to start the day. He began by telling me that he was “firing” his current supplier…
Any Color You Want, As Long As It Is Black
Unlike a lot of online companies, we still have a toll free phone number (four, actually) and we still answer the phone. The questions we get are almost always more easily answered online through our content-rich web sites, but we…
Hosa Raises The Bar With New Cable Tester
Jeff
Posted in audio cables, audio visual, microphones & mic stands, Pro lighting, Pro Sound, speaker cables
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Most “failures” of sound equipment and other electronics are not component failures at all, but rather they are cable failures. The cables that interconnect system components take a lot more punishment than the hardware they hook together and this is…
Passing The “Duct Tape Test”
I edit another blog (product specific) called Tradeshowtape.com. It is focused on products used to produce trade shows. Recently I came across a trade show concept called “The Duct Tape Test“. Obviously, any trade show idea that is focused on…
How Not To Apply For A Job
We’re interviewing to fill a soon-to-be vacated customer service position and my desk is knee deep in resumes. Interviewing prospective employees has never been one of my favorite jobs, but social networking has made the employer’s task much easier. Usually,…
Ticketmaster “Chickens Out”
Jeff
Posted in business communication, customer service, good business ideas, web development
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My dislike of the captcha security system is something i have written about before. The requirement that you type a decipherable phrase in order to access a web site or complete a purchase transaction has caused me to abandon my…
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