Month: November 2009

Get The Hang of Social Media Before It Hangs You

We got to the web early-almost 15 years ago-and at least partly because of that we were able to claim consistent page one search results for relevant key words like gaffers tape,  Procell batteries, and microphone stand.  In those early

Can You Hear Me Now?

When I called AT&T this morning to inquire why my IPhone wasn’t working, I didn’t really expect it would become a big deal. After 10 minutes on hold, the customer service rep I finally spoke with informed me that my