I’ve spent the entire week swimming upstream against Google, trying to master just a couple of their newest products. They are rolling stuff out faster than I can think and I’m not making much progress getting my hands around their…
Category: business communication
Passing The “Duct Tape Test”
I edit another blog (product specific) called Tradeshowtape.com. It is focused on products used to produce trade shows. Recently I came across a trade show concept called “The Duct Tape Test“. Obviously, any trade show idea that is focused on…
How Not To Apply For A Job
We’re interviewing to fill a soon-to-be vacated customer service position and my desk is knee deep in resumes. Interviewing prospective employees has never been one of my favorite jobs, but social networking has made the employer’s task much easier. Usually,…
Ticketmaster “Chickens Out”
Jeff
Posted in business communication, customer service, good business ideas, web development
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My dislike of the captcha security system is something i have written about before. The requirement that you type a decipherable phrase in order to access a web site or complete a purchase transaction has caused me to abandon my…
How Not To Build Customer Confidence
Our business was impacted in several ways by Hurricane Sandy that we never could have anticipated. Fortunately, things are crawling back towards normal and we are blessed that the impact we felt was secondary. We have those whose lives, families…
No Results For #(Insert Your Search Phrase Here)
Like just about everybody on the east coast, we are concerned about damage from Hurricane Sandy and are desperately seeking information about loved ones and business acquaintances that might have been impacted by the storm. Getting information about family members…
How Do You Spell Arrogance? A-M-A-Z-O-N
We sell stuff online. There are lots of ways to do it and we are always looking for new sales channels. I recently set up an Amazon Seller Account and an Amazon store to sell gaffers tape. Unfortunately, it didn’t…
Are You Paying To Support “Orphans” That You Haven’t Seen In Years?
In checking over our monthly American Express statement (I really should do this more often) I noticed a charge from Google Adwords for $20.83. I dug back a little further and found that this charge had been repeating itself on…
Outdoor Show Safety Standards Gain Traction
Jeff
Posted in arts education, business communication, good business ideas, Pro lighting, Pro Sound, special event production, Staging
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The Event Safety Alliance, an organization headed by Jim Digby, the tour manager for Linkin Park, has adopted the slogan “Life Safety First” as a way to move concert safety issues into the forefront in the minds of event planners…
Duracell Rapid Responder Brings Relief To Victims of Isaac
Jeff
Posted in branding, business communication, customer service, good business ideas
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Duracell’s Rapid Responder, is now on site in the New Orleans area, assisting in relief efforts for last week’s hurricane victims. The Rapid Responder is part of Proctor and Gamble’s Mobile Relief Center, a response team that provides mobile showers,…
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