I recently set up an Amazon Seller Account and an Amazon store to sell gaffers tape. Unfortunately, it didn’t work out and we decided that it was time to try something else.
Easier said than done!
I have spent the last hour trying to get the account closed and the monthly automated credit card charges ended. I’m still not sure that I have been successful.
After spending about 20 minutes with every possible combination of search terms for “closing a seller account” at Amazon.com, I resorted to the phone.
Have you ever tried to call Amazon on the phone? Don’t bother. When you call the number listed for Amazon, you get an automated voice directing you to a web site where you can request that Amazon call you. Apparently their phones only work in one direction.
Once their robot calls you back, you are put on interminable hold while someone works down to your name in the line. Their job is to ask you a bunch of questions, tell you that they need to pass you along to someone else, and put you back on hold.
When I finally got passed to someone (fourth person) who said that they could actually help me, they insisted on knowing why I was closing the account before they would proceed.
I had a good reason to close the account when I called. Needless to say, I had a second reason by the time I finally reached the finish line.
Oh. And our Amazon sales. $0.00!
In case you need to reach us, the phone number is 800-327-4414. A human will answer, and it will happen by the third ring.
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