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Category Archives: web development
Google Personalized Search-My 2 Cents Worth
Our company has done well over the last ten years by building web sites and pages that adhered closely to Google’s guidelines for creating quality content. We have worked hard to generate content that prospective users and purchasers of our … Continue reading
Posted in customer service, good business ideas, web development
Tagged google search
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Question: Who’s Your Daddy? Answer: Not GoDaddy
Online host and domain registrar Godaddy.com is staring down the barrel of a gun, held collectively by its customers who are unhappy with the internet giant’s waffling response to the pending “Stop Online Piracy Act” now moving through Congress. Godaddy … Continue reading
Posted in customer service, good business ideas, web development
Tagged godaddy, H.R. 3261, SOPA
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Hey Google, How Hard Can This Be?
I’m a big fan of email (as opposed to phone calls or online chat) and have been a loyal user since 1985. I understand that lots of online communications is moving to platforms like facebook, but i like the ability … Continue reading
Posted in customer service, good business ideas, web development
Tagged G Mail, gmail, google
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It’s Just Like Slamming The Door In Your Customer’s Face
I have been trying to order some toner cartridges online for about twenty minutes. I am ordering from a company I like, one with good prices and service. If I had not already had a positive experience with them, I … Continue reading
Really Friendly Robots
We manage content for lots of blogs, primarily sites that are product specific. They are all built on the Word Press platform. By default, settings for Word Press allow readers to post comments. You can moderate the comments and decide … Continue reading
Posted in Other News, good business ideas, volleyball tape, web development
Tagged word press, wordpress
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Gypsies, Tramps, Thieves, Cher & Me
Years ago, I had a dream where I sneaked a wireless mic into a Cher arena show, used a scanner to locate one of her backup singers wireless mic frequencies and then accompanied her on a duet of “Gypsies, Tramps … Continue reading
Posted in Pro Sound, Pro lighting, web development, wireless microphones
Tagged cher, ipad
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When Using Google Is Just Too Hard
I spend a lot of time doing customer service. The products we sell lead to many application-related customer questions, and since I have the most “hands on” experience using the products we sell, answering these questions often falls to me. … Continue reading
Are You Ready To Pay For Their “Free” Shipping
Free shipping is all the rage in e-commerce these days, and it appears that major online retailers have actually convinced internet shoppers that shipping really is free. You don’t have to apply much thought to this before it becomes apparent … Continue reading
Posted in customer service, duct tape, gaffers tape, tape, web development
Tagged amazon, free shipping, gaffers tape, ups, zappos
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Customer Service-It’s Not About “Nice” Anymore
Lately, it seems that we are having to spend just about as much time managing relationships with our suppliers as we spend with our customers. It shouldn’t be that way, but you do what you have to do. One of … Continue reading
Google Maps Pays A Visit
Imagine my surprise when I put our business address into the navigation function of my phone and was served up a picture of our loading dock. Not the picture that we posted on our web site, but a picture I … Continue reading