Author: Jeff

Customer Service With A Paper Bag Over Your Head

In days gone by, putting a bag over your head was a way to create a disguise, make a mask, or get a laugh.  Now, it seems it has morphed into a way to hide your shame when you are

Concert Industry Is Healthy, But Is It Sustainable

One of my favorite industry trade journals, Pro Sound News, does a series of “state of the industry” reports in its October issue, addressing different segments of the professional audio business. We spent thirty+ years in the sound reinforcement business,

Alkaline Batteries Dead? Don’t Count Out Duracell Just Yet

Duracell is known for making the best alkaline batteries in the world, but new and more reliable rechargeables have made inroads into alkaline sales.  Does that mean that the Coppertop is on its way out? Not according to Interbrand, the

Worried About Loss Of Wireless Spectrum? Congressman Rush Has Your Back

The continued dilution of available spectrum for wireless mics is being elevated from the FCC to Congress, thanks to Congressman Bobby Rus (D-IL). Congressman Ross, who represents the district that is the home of wireless mic giant Shure (Niles, IL)

If You Think Our Shipping Costs Are Too High Now, You Better Prepare Yourself

The stuff we sell is heavy. Gaffers tape is heavy. Batteries are heavy. Microphone stands are really heavy. When you place an order with us, our web sites interface with UPS and your shipping costs are calculated based on the

Maybe It’s Not As Tough To Be A Linkedin Influencer As I Thought

After avoiding doing anything with my LinkedIn account, I have found myself now spending a little time there every day. What’s changed?  It’s LinkedIn Influencers. LinkedIn has managed to get some of the most influential minds in lots of different

Press Blackout? Really?

I have regularly written about the value of ad supported trade publications for the concert production industry.  They may be supported by advertisers, but they have lots of quality editorial content, and they are free. One of my favorites is

“Did You Change The Batteries?”

That’s the first thing any singer, minister, ceo or broadcaster is going to ask the sound person when there is a wireless mic failure.  Wireless mics are much more reliable than they were just a few years ago, but they

Customers Provide New Opportunities By”Re-Purposing” Your Products

Several years ago we got a series of phone calls about this time of year from prospective customers who were interested in a product we sold,  bi-filament tape, but they wanted it in a much wider width than we offered.

What Was Old Is Now New Again

There is no denying that Yamaha has been on the point in sound mixer development for many years, both in the analog and the digital domains. There PM series of mixers defined state of the art in vca style analog

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