Author: Jeff

Can You Hear Me Now?

When I called AT&T this morning to inquire why my IPhone wasn’t working, I didn’t really expect it would become a big deal. After 10 minutes on hold, the customer service rep I finally spoke with informed me that my

When A Mailbox Full of Spam Is Worth The Irritation

I’ve been doing business on the internet for almost 15 years and have my email address on hundreds of web pages.  Needless to say, I get a lot of pointless email. Still, the thousands upon thousands of spam messages I

How Do You Get To Carnegie Hall? Join the Stagehands Union

I spent a number of years working as a union stagehand, rising to the position of vice-president of my local and enjoying a steady income while seeing lots of great shows.  I gave this sort of work up several years

I’ve Seen The Future-It’s Called “Roku”

I occasionally have lunch at a Chinese restaurant near my office. Next door, there is an empty storefront that used to be a video rental store.  It’s long gone, and the mall owner has had no luck in finding a

What Big Companies Tell Us About Small Ones

  Public companies, whether they like it or not, are required by law to reveal a lot more about their finances and operations than they probably want to.  They are owned by their stockholders and regulated by the Securities and

Placing Orders Over The Phone

 We get phone calls every day from customers who find us online but decide to place their orders over the phone.  The standard response is that they don’t trust the internet with sensitive credit card information.  We’re happy to take

Put Some Power In Your Clicks

Google news alerts served up this article today about a new Duracell program to distribute flashlights and batteries to fire departments. Duracell’s “Hours of Power” program will make donations  to fire departments  in New York, Chicago, Knoxville Tenn., Springfield Mo.

A Job That Comes With A Target On Your Back

As part of their plan to roll out a retail store initiative, Microsoft is hiring away Apple Store employees to run the new Microsoft Stores. These ever loyal Apple employees are apparently jumping at the chance to make a little

Why This News Stuck In My Mind

I normally don’t pay any attention to television in the morning, even though it is usually on in the house when I get up.  It’s just background noise. For some reason, however, a Today Show video clip from the Video

Putting A Dollar Value On Social Media

There has been speculation for months about how a business might calculate the value of social media.  Businesses large and small are using facebook, twitter, linked in, and lots of other social media outlets to promote their products and keep

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