When I called AT&T this morning to inquire why my IPhone wasn’t working, I didn’t really expect it would become a big deal. After 10 minutes on hold, the customer service rep I finally spoke with informed me that my…
When I called AT&T this morning to inquire why my IPhone wasn’t working, I didn’t really expect it would become a big deal. After 10 minutes on hold, the customer service rep I finally spoke with informed me that my…
I’ve been doing business on the internet for almost 15 years and have my email address on hundreds of web pages. Needless to say, I get a lot of pointless email. Still, the thousands upon thousands of spam messages I…
I spent a number of years working as a union stagehand, rising to the position of vice-president of my local and enjoying a steady income while seeing lots of great shows. I gave this sort of work up several years…
I occasionally have lunch at a Chinese restaurant near my office. Next door, there is an empty storefront that used to be a video rental store. It’s long gone, and the mall owner has had no luck in finding a…
Public companies, whether they like it or not, are required by law to reveal a lot more about their finances and operations than they probably want to. They are owned by their stockholders and regulated by the Securities and…
We get phone calls every day from customers who find us online but decide to place their orders over the phone. The standard response is that they don’t trust the internet with sensitive credit card information. We’re happy to take…
Google news alerts served up this article today about a new Duracell program to distribute flashlights and batteries to fire departments. Duracell’s “Hours of Power” program will make donations to fire departments in New York, Chicago, Knoxville Tenn., Springfield Mo.…
As part of their plan to roll out a retail store initiative, Microsoft is hiring away Apple Store employees to run the new Microsoft Stores. These ever loyal Apple employees are apparently jumping at the chance to make a little…
I normally don’t pay any attention to television in the morning, even though it is usually on in the house when I get up. It’s just background noise. For some reason, however, a Today Show video clip from the Video…
There has been speculation for months about how a business might calculate the value of social media. Businesses large and small are using facebook, twitter, linked in, and lots of other social media outlets to promote their products and keep…