Online host and domain registrar Godaddy.com is staring down the barrel of a gun, held collectively by its customers who are unhappy with the internet giant’s waffling response to the pending “Stop Online Piracy Act” now moving through Congress. Godaddy…
Every holiday season seems to bring a tragic story of a young child who choked on the battery contained in a new Christmas toy. A few simple precautions can make this story a tale from the past. Particularly dangerous are…
Jeff
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The Wall Street Journal’s online publication, Market Watch, reports that the presidents of the five major alkaline battery manufacturers in the United States met last week in an attempt to move forward a major initiative on consumer battery recycling. This…
I’m listening to a Wall Street Journal podcast about counterfeit merchandise, and am reminded that Christmas is high season for the sale of counterfeit batteries. Importers and unscrupulous retailers can dramatically boost their bottom line by taking a low quality…
As I began to dig through Christmas decorations in the garage, i was struck by how much I just decided to throw away. Strings of twinkle lights are tough to untangle, almost impossible to fix when a lamp burns out…
Lately, it seems that we are having to spend just about as much time managing relationships with our suppliers as we spend with our customers. It shouldn’t be that way, but you do what you have to do. One of…
Thanksgiving around here usually ushers in the first period of really cold weather. Winter may not be here yet, but you get some hints about what is around the corner. There is no single better winter-proofing product than a roll…
I’m a big fan of email (as opposed to phone calls or online chat) and have been a loyal user since 1985. I understand that lots of online communications is moving to platforms like facebook, but i like the ability…
When you have a domain like buyextensioncord.com and it includes a toll free telephone number, you get a lot of questions. Taking the time to research customer queries has been a great way to grow our business. Today, we got…
I use the Google Alerts notification system in order to track information about our customers, products and vendors. It’s a great time saver and turns up a lot of unexpected information. One of my alerts is set to the search…