This blog seems to continually find its way back customer service issues, and I guess that it really is a passion of mine. Unfortunately, most of my postings address negative customer service issues, but I really enjoy having such a…
Category: Other News
news regarding many goodbuyguys products and other related industry news
Customer Service At Lightning Speed
Jeff
Posted in audio visual, batteries, customer service, good business ideas, Other News
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Great Documetaries At Your Fingertips
I watch way too much video on the internet. Between catching up on The Daily Show reruns and watching my daughters short films on Facebook, it seems like I’ve got something streaming all the time. A new site which hosts…
No Wonder The Soundman’s Asleep Under The Console!
Jeff
Posted in mic cables, microphones & mic stands, Other News, Pro lighting, Pro Sound
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I try to blog at least once a week about some new innovation or clever device in the pro sound industry. I spent 30 plus years as a “knob twister” and I try to keep up with new ideas. Leave…
Livenation-Would Someone Check Their Pulse!
Livenation, the king-of-entertainment wannabe, is setting the record for reinventing themselves. This ill advised attempt at vertical integration in the concert and entertainment business is getting ready to fail yet again. The idea of owning every component of an entertainment…
Maybe Digital TV Is A Good Idea Afterall
I must admit that I have been a skeptic about digital television. From the beginning, this looked like a bandwidth grab by the telcom industry, engineered by the FCC, and insuring that the rich got richer. Between the reallocation of…
These Guys Really Get It
One of the unexpected benefits of running a web based business is the ability to find out a lot about your customers in a hurry. Most of our customers have web sites and we always take a look at how…
School’s Not Out Forever After All!
My first job in the entertainment industry was as a stagehand, helping produce concerts at UNC, my alma mater. I was hooked after my first show. One of my earliest experiences was working on an Alice Cooper show. Building a…
Looking For “Value Added”
When your business is primarily distribution of products, it can be difficult to add easily perceived value to what you sell. I grew up in the printing business where a publisher was able to apply ink to paper and create…
They Won’t Lose This Cord Anytime Soon!
A newspaper article headline in the business section of yesterdays Raleigh, NC News & Observer caught my eye. “Losing The Cords On Flat TVs” Thinking this AP article might be about extension cords, I read a little before realizing that…
Who Has Time To Write This Stuff?
When I got back from taking a few days off at Christmas I had over 5000 email messages in my inbox. I have had my email address on hundreds of web pages for over ten years, so I’ve become some…
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