They say “write about what you know “. Well, after years of dealing with telephone-based customer service in our business, I like to think this is something I know a little bit about. My most recent foray into bad customer…
They say “write about what you know “. Well, after years of dealing with telephone-based customer service in our business, I like to think this is something I know a little bit about. My most recent foray into bad customer…
I watch way too much video on the internet. Between catching up on The Daily Show reruns and watching my daughters short films on Facebook, it seems like I’ve got something streaming all the time. A new site which hosts…
Livenation, the king-of-entertainment wannabe, is setting the record for reinventing themselves. This ill advised attempt at vertical integration in the concert and entertainment business is getting ready to fail yet again. The idea of owning every component of an entertainment…
Many years ago when I worked in the Technical Services Dept. at Duke University, we embraced a speaker cable connector standard that seems to have fallen by the wayside. We used the standard XLR3 connector for speaker cables-the same connector…
Neutrik, the maker of a broad line of audio connectors, has a great new product that every sound person ought to know about. Its a new style of XLR connector called the Convertcon. How many times have you gotten to…
It is something of a stretch for me to go from selling audio visual supplies to watching the commodity markets. Unfortunately, volatility in the base components of everything we sell means that this vital information just can’t be ignored. Between…
I retired for active involvement in the sound business just at the time when digital mixers were being introduced into the sound reinforcement industry. Consequently, I have observed from the sidelines as this change in technology moved into the live…
I listen to a lot of tech-centric podcasts, and recently have been regularly hearing a computer phrase called “cloud computing“. It sounded interesting but I kept forgetting to find out what it was really all about. Turns our we have…
I wrote back in February regarding our unhappiness with EBAY and the decision to close our store, BuyMicStand. We sold a lot of stuff, but the fee structure was so complicated and weighted against the merchant, it was almost impossible…
I must admit that I have been a skeptic about digital television. From the beginning, this looked like a bandwidth grab by the telcom industry, engineered by the FCC, and insuring that the rich got richer. Between the reallocation of…