Author: Jeff

Just Call Us At 1-800-We’ve-Got-No-Phone

I doubt if I’m the only one that finds irony in Google’s latest customer service problem.  They’re selling phones, but apparently they don’t have any of their own. The new Nexus One cell phone was released earlier this month, but

No Wonder Google Wants To Sell Hardware

The ongoing battle between the Google mobile operating system for cell phones and Apple’s IPhone was accelerated last week with the release of the Nexus One, a smart phone that is actually branded as a Google device. There has been

This Thing Is Too Smart To Be Called A Phone

Last Saturday I attended a women’s basketball game at UNC Chapel Hill, my alma mater.  A major multi-million dollar renovation of Carmichael Auditorium was being unveiled and I was anxious to see the upgrades to the building where I worked

How We Treat Our Best Customers

I rarely go to the grocery store during the week, but I was out of the office this morning and stopped by to pick up something for lunch. I grabbed a couple of items and jumped in the express line. 

Think Twitter Doesn’t Matter? Dell Knows Better!

Dell’s recent failure to deliver Christmas computers before the big day has proven the power of Twitter in a big way.  Tweets about products and delivery times have caught the attention of no less than the New York Times. Every

2010-Ready or Not, Here We Come

I’ve spent most of the morning reading blogs with predictions about what to expect from internet development in 2010. The most consistent prediction, by far (shows up on every list), is that we should expect a true explosion in internet

When Is A Holiday Not A Holiday

Lately, it seems that the day before a holiday has become a de-facto holiday.  That’s not  exactly the way I would recommend digging out of the worst recession in 75 years. Our UPS pickup driver just dropped by to let

A Big Loss For Pro Sound

I was saddened to learn today of the death of Ross Ritto, one of the pioneers in the modern sound reinforcement industry.  Ross had a direct impact on my entry into pro sound and it was always good to come

A Copper Top For My Rag Top

The saddest days of the year for me is the day in the late fall that I decide to put the removable hard top on my car in place of the convertible top.  One of my guiltiest pleasures is long

Google Eats Its Young

Hot on the heels of the roll out of the Motorola Droid, a smart phone that uses the Google mobile operating system, there are now confirmed rumors that Google plans to release its own smart phone-Google designed and Google branded-after

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