Author: Jeff

Is the Customer Always Right?

I try to spend a few minutes each day reading up on ideas related to sound business practices. There is an unending source of good (and sometimes not so good) ideas for business management available. One of the ideas that

North Carolina Production Companies-Take A Bow!

I have written from time to time about the great free magazines available to the concert and special events production industries.  They are advertiser supported (thus, they are free) but they have lots of high quality articles and educational material.

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An Education In Your Mailbox

I spend several hours a day reading, and the bulk of my time is spent with technical journals. I never cease to be amazed at how willing publishers of magazines oriented towards the entertainment production and audio visual industries are

Did Perry Mason Need an LCD Projector?

It’s always interesting to stumble upon a new type of customer for our products, and I have noticed recently that we are getting more and more orders from lawyers and courts. More and more lawyers offices and courts are struggling

What I Learned in 30 Years of Concert Production

Until recently, my chosen career was in concert and special event production.  I spent more than 30 years doing sound, lighting, staging and event management.  It was a great run-I got to see the country and make dozens of great friends.  I

You’re An Engineer? Where’s Your Train?

I have always been amused at how the live events business has allowed such practices as referring to sound persons as “engineers“, and this is a good example of how the special events production industry has evolved outside of the

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The Night Steve Goodman Wrote Me A Song

I got such a great response from my Clarence Clemons blog posting,  I thought I might share another brush with greatness. One of my favorite song writers is the late Steve Goodman, composer of The City of New Orleans,  You

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Does Improving the Package Improve the Product?

We’ve been selling a product called tie line for a long time. It is used by lots of theatrical and special events production companies for tasks like drapery hanging, bundling and cable management. It is also known by the name

Making the Case for an XLR Patch Bay

We used to do lots of church and auditorium sound system installations and many times, some sort of a patch bay was called for. While including a patch bay in an installation can be both expensive and time consuming, it

Sad Tale of The Energizer Bunny

Because our web site, buybattery.com, scores so well in Google search, many consumers assume, incorrectly, that we are actually Duracell, and they contact us about customer service issues- even if they did not buy batteries from us. Mostly, they email

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