Year: 2010

Customer Service-It’s Not About “Nice” Anymore

Lately, it seems that we are having to spend just about as much time managing relationships with our suppliers as we spend with our customers.  It shouldn’t be that way, but you do what you have to do. One of

Is That A Roll Of Gaffers Tape In Your Pants, Or Are You Just Glad To See Me?

Did I get your attention?  Good.  I’m afraid I have some bad news. When we started selling expendable audio visual supplies over 20 years ago, I didn’t really expect that I would someday find myself closely tracking agricultural commodity prices. 

Where Will New Techs Come From? Here Is One Answer

Awhile back, I observed how the pool of concert and special event technicians was aging out and posed a question regarding where new technicians would be coming from.  Little has changed since I posted that article.  The median age for

FCC Gives Wireless Mic Users A Nod

It appears that the FCC may have finally acknowledged that wireless microphone users might deserve a seat at the table when broadcast spectrum is reallocated.  After jerking the rug out from under thousands of microphone owners with it “white space”

Need A Wireless Mic? Don’t Join “The 700 Club”

Even though the FCC ruling regarding outlawing certain types of wireless mics has been in effect for more than two months, there are lots of unscrupulous vendors still selling equipment designed to 0perate in the restricted 700 MHz (698 MHz

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Revisiting The Wireless Mic “White Space” Issue

Back in June, right after the FCC ruling regarding banning wireless mics that operate in the 700MHz “white space” broadcast spectrum, I made a  prediction. That prediction was that the FCC would let those major telco companies that had bought

Google Maps Pays A Visit

Imagine my surprise when I put our business address into the navigation function of my phone and was served up a picture of our loading dock.  Not the picture that we posted on our web site, but a picture I

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How’s Business?-Here’s A Good Indicator

All the business news shows spend most of their time speculating on whether or not the recession is over and looking for ways to measure how American business is responding to the economic downturn. Here’s one of our favorite indicators.

The Only Thing They Grow On This Farm Is Money

My Facebook page was constantly clogged with friends’ postings about games like Farm Ville and Mafia Wars, so I was really happy when someone showed me how to eliminate this sort of posting to my feed.  “Yes, I like you,

Hey Godaddy! You’re Driving Us Crazy

Over the years I have registered a lot of domain names.  We got into web development about 15 years ago and now there are about 300 url’s on our domain farm.  Some good.  Some not so good. I recently went