Year: 2008

A Little Code Won’t Kill You!

I’ve been actively involved in web development for more than ten years now, and that’s where I spend most of my day.  Having had lots of success with getting our web sites found by Google and other search engines, I

I Doubt If This Is Going To Solve The Energy Crisis

Duracell is getting lots of press for their promotional stunt of using a bunch of bicycle-powered generators to power the 2009 sign that will appear in Times Square on New Years Eve. While this may get Duracell lots of notice

Why The Arts Won’t Be Exempt

If you think that those who work in the arts field or in businesses that provide support for the arts will be exempt from the economic downturn?  Think again! I recently came across this article in the The Daily Tar

Hard To Feel Too Bad About This Downsizing

American Express announced today of their intention to reduce their work force by 10%, shedding 7000 jobs over the next year.  It’s rarely good to hear about job cuts, and the current downturn in our economy is impacting everybody. Still,

Don’t Like Going To The Dentist? Just Chew On Duct Tape!

A recent article in Science News reveals an amazing tape fact.  The simple act of unwinding a roll of tape generates X-Rays.  Not just a few random rays-enough to actually expose a piece of dental x-ray film! Scientists at UCLA

Don’t Forget To Water Your Par Cans

There are lots of very exciting things happening in the development of new lighting technologies.  The desire to save energy and use fewer natural resources in lighting manufacturing means that big changes are right around the corner. General Electric is

Customer Service At Lightning Speed

This blog seems to continually find its way back customer service issues, and I guess that it really is a passion of mine.  Unfortunately, most of my postings address negative customer service issues, but I really enjoy having such a

Is There A Place For Us In The Green Theatre Initiative?

I recently came across an interesting article in Stage Directions magazine and it leads to a discussion that we need to be a part of. The article, by Mike Lawler, features Gideon Banner of the Green Theatre Initiative .  It

The “Gateway” To Customer Service

They say “write about what you know “.  Well, after years of dealing with telephone-based customer service in our business, I like to think this is something I know a little bit about. My most recent foray into bad customer

Podcast Like It’s 1949

We know that Edward R. Murrow never filed a podcast, but if he had, this is what he would have used. The Sony Retro Wireless USB  has a great classic mic look, but is designed to be used with a