Category Archives: customer service
Put Some Power In Your Clicks
Google news alerts served up this article today about a new Duracell program to distribute flashlights and batteries to fire departments. Duracell’s “Hours of Power” program will make donations to fire departments in New York, Chicago, Knoxville Tenn., Springfield Mo. … Continue reading
A Job That Comes With A Target On Your Back
As part of their plan to roll out a retail store initiative, Microsoft is hiring away Apple Store employees to run the new Microsoft Stores. These ever loyal Apple employees are apparently jumping at the chance to make a little … Continue reading
My Phone Needs Another Button
The ability to make a free (or almost free) phone call by using a computer with a broadband connection is a great innovation. It opens up lots of opportunities for new telcom services and helps keep the big phone companies … Continue reading
New Newsletter On the Way
We’re getting ready to roll out a brand new GoodBuyGuys.com newsletter with lots of tips, product information and other useful stuff. We look forward to including you in this community. Sign up here. Sign Up for the Good … Continue reading
These Guys Are “First” Among Our Favorite Customers
We got a nice gaffers tape order this morning from the First robotics competition and we are excited about working with this customer. The first several times we got online orders from “usfirst“, frankly we thought they were coming from … Continue reading
We Live And Die With The Arts
We built our online and catalog business with the support of many small local and regional arts groups, and their health is essential to our ongoing success. These are not the best of days for this kind of organization. I … Continue reading
Let Your Customers Design Your Web Pages
I enjoy designing and posting web pages for our sites, and try to make sure I put something new online almost every day. It is really easy to consider a web page to be “finished” when it is posted and … Continue reading
Doing The Job You’re Best At
I really like reading the newspaper. I subscribe to three dailies and try to read them almost every day. There are lots of good sources to get more current news, but they don’t allow for the same pace of absorbing … Continue reading
A Renaissance In Customer Service?
At dinner last night my wife commented on a very positive lunch experience she had had at a local sandwich shop. She was taken with how gracious the clerk was and how hard this employee worked to make a good … Continue reading
Our Little Town
When we take a phone order, quite often the first question we get is”where are you guys located?.“ Usually, that’s because the customer wants some idea of how quickly they can receive their order. We are proud to tell them … Continue reading