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Category Archives: customer service
A “Buygafferstape.com” Blog Post Actually About Buying Gaffers Tape
I have just spent two days trying to accommodate a loyal customer who had recently changed jobs and was no longer able to purchase from us. He had gone out of his way to ask us to register as a … Continue reading
Time For Duracell To Step Up
I was struck by an article in yesterday’s New York Times about the recycling efforts of a company called Honest Tea. They are making a major push in New York City to encourage recycling efforts for their tea containers, and … Continue reading
Posted in batteries, branding, customer service, good business ideas
Tagged recycling
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Ecoset
Ecoset, a West Coast company, is bringing sustainability to the video and film production business. Located in North Hollywood, CA, since 2008 Ecoset has operated a warehouse where production supplies can be recycled. Items such as set pieces, plastic water … Continue reading
Posted in customer service, good business ideas
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The Internet Is Not A Phone Book
One of the things that makes our online sites different from lots of others is that we display our phone number prominently. If you’ve ever tried to contact Amazon or Ebay by phone, you know what I am talking about. … Continue reading
Time To Change More Than The Time!
I’m not sure who originally came up with the idea to link the change to and from daylight savings time to remembering to change your smoke detector battery, but I would like to shake their hand. This is a great … Continue reading
Posted in batteries, customer service, good business ideas
Tagged 9 Volt, 9v, battery, Duracell, smoke detector
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How We Treat Our Best Customers
I rarely go to the grocery store during the week, but I was out of the office this morning and stopped by to pick up something for lunch. I grabbed a couple of items and jumped in the express line. … Continue reading
Posted in customer service
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Google Personalized Search-My 2 Cents Worth
Our company has done well over the last ten years by building web sites and pages that adhered closely to Google’s guidelines for creating quality content. We have worked hard to generate content that prospective users and purchasers of our … Continue reading
Posted in customer service, good business ideas, web development
Tagged google search
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Question: Who’s Your Daddy? Answer: Not GoDaddy
Online host and domain registrar Godaddy.com is staring down the barrel of a gun, held collectively by its customers who are unhappy with the internet giant’s waffling response to the pending “Stop Online Piracy Act” now moving through Congress. Godaddy … Continue reading
Posted in customer service, good business ideas, web development
Tagged godaddy, H.R. 3261, SOPA
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Tis The Season To Be Careful
Every holiday season seems to bring a tragic story of a young child who choked on the battery contained in a new Christmas toy. A few simple precautions can make this story a tale from the past. Particularly dangerous are … Continue reading
Battery Recycling Finally Lands In The Right Laps
The Wall Street Journal’s online publication, Market Watch, reports that the presidents of the five major alkaline battery manufacturers in the United States met last week in an attempt to move forward a major initiative on consumer battery recycling. This … Continue reading
Posted in Pro Sound, Pro lighting, Uncategorized, customer service, good business ideas
Tagged alkaline batteries, recyclihg
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