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Category Archives: customer service
Google Personalized Search-My 2 Cents Worth
Our company has done well over the last ten years by building web sites and pages that adhered closely to Google’s guidelines for creating quality content. We have worked hard to generate content that prospective users and purchasers of our … Continue reading
Posted in customer service, good business ideas, web development
Tagged google search
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Question: Who’s Your Daddy? Answer: Not GoDaddy
Online host and domain registrar Godaddy.com is staring down the barrel of a gun, held collectively by its customers who are unhappy with the internet giant’s waffling response to the pending “Stop Online Piracy Act” now moving through Congress. Godaddy … Continue reading
Posted in customer service, good business ideas, web development
Tagged godaddy, H.R. 3261, SOPA
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Tis The Season To Be Careful
Every holiday season seems to bring a tragic story of a young child who choked on the battery contained in a new Christmas toy. A few simple precautions can make this story a tale from the past. Particularly dangerous are … Continue reading
Battery Recycling Finally Lands In The Right Laps
The Wall Street Journal’s online publication, Market Watch, reports that the presidents of the five major alkaline battery manufacturers in the United States met last week in an attempt to move forward a major initiative on consumer battery recycling. This … Continue reading
Posted in Pro Sound, Pro lighting, Uncategorized, customer service, good business ideas
Tagged alkaline batteries, recyclihg
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‘Tis The Season To Be Wary
I’m listening to a Wall Street Journal podcast about counterfeit merchandise, and am reminded that Christmas is high season for the sale of counterfeit batteries. Importers and unscrupulous retailers can dramatically boost their bottom line by taking a low quality … Continue reading
Posted in branding, customer service, good business ideas
Tagged counterfeit battery, duracell procell, procell battery
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Customer Service – It’s Not About “Nice” Anymore
Lately, it seems that we are having to spend just about as much time managing relationships with our suppliers as we spend with our customers. It shouldn’t be that way, but you do what you have to do. One of … Continue reading
Posted in customer service
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Hey Google, How Hard Can This Be?
I’m a big fan of email (as opposed to phone calls or online chat) and have been a loyal user since 1985. I understand that lots of online communications is moving to platforms like facebook, but i like the ability … Continue reading
Posted in customer service, good business ideas, web development
Tagged G Mail, gmail, google
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‘Tis the Season…to be Scammed!
Even though our national economic woes continue to depress holiday retail sales, online sales are expected to grow this year. That’s great news if you, like we, count on internet sales to sustain and grow your business. Still, there is … Continue reading
Posted in customer service, good business ideas
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It’s Just Like Slamming The Door In Your Customer’s Face
I have been trying to order some toner cartridges online for about twenty minutes. I am ordering from a company I like, one with good prices and service. If I had not already had a positive experience with them, I … Continue reading
The End Of “Reseller” Pricing
A daily stop on my internet browsing journey is Seth Godin’s blog. He teaches simple life lessons from a business person’s point of view and he really speaks my language. I recommend him highly. Today Seth’s posting deals with how … Continue reading
Posted in customer service
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