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Author Archives: Jeff
Whatever Happened To “Seen But Not Heard”?
Over the last several weeks I have had the opportunity to visit a number of presentation spaces with installed sound systems-auditorium, lecture halls, churches, etc. It is good to see that line array speaker cabinet technology is now widely embraced … Continue reading
Posted in Pro Sound, audio visual, good business ideas
Tagged installed sound systems
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Google Personalized Search-My 2 Cents Worth
Our company has done well over the last ten years by building web sites and pages that adhered closely to Google’s guidelines for creating quality content. We have worked hard to generate content that prospective users and purchasers of our … Continue reading
Posted in customer service, good business ideas, web development
Tagged google search
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This Will Heat Your House, But Only Once
The arrival of cold weather also means the arrival of regular front page news stories about people burning down their houses through improper extension cord use. It doesn’t have to be that way. The use of electric space heaters with … Continue reading
Question: Who’s Your Daddy? Answer: Not GoDaddy
Online host and domain registrar Godaddy.com is staring down the barrel of a gun, held collectively by its customers who are unhappy with the internet giant’s waffling response to the pending “Stop Online Piracy Act” now moving through Congress. Godaddy … Continue reading
Posted in customer service, good business ideas, web development
Tagged godaddy, H.R. 3261, SOPA
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Tis The Season To Be Careful
Every holiday season seems to bring a tragic story of a young child who choked on the battery contained in a new Christmas toy. A few simple precautions can make this story a tale from the past. Particularly dangerous are … Continue reading
Battery Recycling Finally Lands In The Right Laps
The Wall Street Journal’s online publication, Market Watch, reports that the presidents of the five major alkaline battery manufacturers in the United States met last week in an attempt to move forward a major initiative on consumer battery recycling. This … Continue reading
Posted in Pro Sound, Pro lighting, Uncategorized, customer service, good business ideas
Tagged alkaline batteries, recyclihg
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‘Tis The Season To Be Wary
I’m listening to a Wall Street Journal podcast about counterfeit merchandise, and am reminded that Christmas is high season for the sale of counterfeit batteries. Importers and unscrupulous retailers can dramatically boost their bottom line by taking a low quality … Continue reading
Posted in branding, customer service, good business ideas
Tagged counterfeit battery, duracell procell, procell battery
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A Good Extension Cord Is Forever
As I began to dig through Christmas decorations in the garage, i was struck by how much I just decided to throw away. Strings of twinkle lights are tough to untangle, almost impossible to fix when a lamp burns out … Continue reading
Customer Service – It’s Not About “Nice” Anymore
Lately, it seems that we are having to spend just about as much time managing relationships with our suppliers as we spend with our customers. It shouldn’t be that way, but you do what you have to do. One of … Continue reading
Posted in customer service
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Cold Wind Blowing? Here’s The Best $6.19 Investment You Can Make!
Thanksgiving around here usually ushers in the first period of really cold weather. Winter may not be here yet, but you get some hints about what is around the corner. There is no single better winter-proofing product than a roll … Continue reading